Privacy Policy

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes any information that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy provided below.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.

How do we collect your data?

Some of your data is collected when you provide it to us. This may include, for example, information you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data, such as your internet browser, operating system or the time at which you access a page. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some data is collected to ensure that the website functions properly and is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, restriction or deletion of this data. For this purpose and for any other questions regarding data protection, you can contact us at any time using the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytics Tools and Third-Party Tools

When you visit our website, your browsing behaviour may be statistically analysed. This is primarily carried out using cookies and so-called analytics programs. The analysis of your browsing behaviour is generally anonymous and cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this data is processed.

Please note that data transmission over the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information About the Data Controller

Details of the entity responsible for data processing on this website can be found in the website's legal notice.

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent that you have previously given at any time. An informal notification by email is sufficient for this purpose. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a breach of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection commissioner of the German federal state in which our company is based. A list of data protection commissioners and their contact details is available at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of your data to another controller, this will only be carried out where technically feasible.

Access, Restriction and Deletion

Within the framework of applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing. Where applicable, you also have the right to request the correction, restriction or deletion of this data. For this purpose and for any other questions regarding personal data, you can contact us at any time using the address provided in the legal notice.

Objection to Unsolicited Advertising Emails

We hereby object to the use of contact details published as part of our legal notice obligations for the purpose of sending unsolicited advertising and informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited advertising communications, such as spam emails.

Data Collection on Our Website

Cookies

Some pages of this website use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. They help make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you visit our website again.

You can configure your browser to notify you when cookies are set, to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or generally, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for electronic communication or for providing certain functions requested by you, such as a shopping cart function, are stored on the basis of Article 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Where other cookies, such as those used to analyse your browsing behaviour, are stored, they are addressed separately in this privacy policy.

Server Log Files

The website hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not combined with data from other sources.

The legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract.

Contact Form

If you send us enquiries via the contact form, the information you provide in the enquiry form, including your contact details, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of data entered into the contact form is therefore carried out exclusively on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected.

The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage or the purpose for storing the data no longer applies, for example once your enquiry has been fully processed. Mandatory statutory provisions, particularly retention periods, remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process and use personal data only to the extent necessary to establish, define or modify the legal relationship (customer master data). This is carried out on the basis of Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract. We collect, process and use personal data relating to the use of our website (usage data) only to the extent necessary to enable users to access or be billed for the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of a Contract for Online Shops, Retailers and Goods Delivery

We transfer personal data to third parties only when this is necessary for contract processing, for example to companies responsible for delivering goods or to the financial institution responsible for processing payments. No further transfer of data takes place unless you have expressly consented to such transfer. Your data will not be disclosed to third parties without your explicit consent, for example for advertising purposes.

The legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract.

Data Transfer Upon Conclusion of a Contract for Services and Digital Content

We transfer personal data to third parties only when this is necessary for contract processing, for example to the financial institution responsible for processing payments.

No further transfer of data takes place unless you have expressly consented to such transfer. Your data will not be disclosed to third parties without your explicit consent, for example for advertising purposes.

The legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract.

Analytics Tools and Advertising

Matomo

This website uses Matomo, an open-source web analytics service. Matomo uses so-called "cookies". These are text files stored on your computer that enable an analysis of how you use the website. The information generated by the cookies about your use of this website is stored on our server. Your IP address is anonymised before being stored.

Matomo cookies remain on your device until you delete them.

Matomo cookies are stored on the basis of Article 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analysing user behaviour anonymously in order to optimise both its website and its advertising.

The information generated by the cookies about your use of this website is not shared with third parties. You can prevent cookies from being stored by adjusting your browser settings accordingly. However, please note that doing so may prevent you from using all the features of this website to their full extent.

If you do not agree to the storage and use of your data, you can disable data collection and processing here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from collecting usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. You will therefore need to reactivate the opt-out when you visit our website again.